Community Events Manager

Job Description

HeyGen is seeking a Community Event Manager to join its Community & Education team. The Community Event Manager will play a pivotal role in shaping HeyGen's events strategy and execution. The position will focus on supporting in-person, virtual, and hybrid community-led events, frequently collaborating with community members, customers, and strategic partners. The ideal candidate will have a passion for relationship-building, community-first experiences, fantastic organizational skills, and proven experience organizing events end-to-end. This is a dynamic role requiring flexibility, creativity, and a willingness to travel domestically and internationally to produce engaging and impactful experiences. You’ll work closely with HeyGen leadership, Marketing, Sales, and Community teams to ensure HeyGen events drive meaningful impact.

• Lead end-to-end planning and execution of in-person, virtual and hybrid events including workshops, meetups, webinars, and conferences.
• Develop detailed event timelines, budgets, oversee vendors, contracts and logistics to ensure smooth execution.
• Serve as the main point of contact and trusted partner for community event organizers, building strong relationships to understand their passions and goals.
• Support customers in hosting events that align with our brand values and customer-first approach, without being overly prescriptive.
• Support the HeyGen Community Meetup program to grow to 50+ events annually, managing 5+ events simultaneously.
• Coordinate with internal teams including Marketing, Sales and Partnerships to execute engaging programming aligned with team objectives and drive event promotion logistics.
• Track registration metrics and post-event surveys to implement strategies that optimize attendance, engagement and scale.
• Be willing to travel up to 50% of the time as required for event site visits, vendor meetings, and on-site support for in-person events

• 3+ years of firsthand experience producing events, ideally within a SaaS, tech, or startup environment.
• Proven track record of executing both in-person and virtual events including community meetups, webinars and/or conferences.
• Demonstrated ability to engage and support user communities, ambassadors or advocates.
• Exceptional attention to detail with the ability to manage multiple events, budgets and priorities simultaneously.
• Strong verbal and written communication skills, including the ability to brief internal teams, vendors, and speakers effectively.
• Comfortable working in a fast-paced, dynamic environment with changing priorities.
• Experience collaborating cross-functionally with teams like Marketing, Sales, and Partnerships.
• Strategic mindset for aligning events with broader marketing and business goals.

• Competitive compensation
• Dynamic and inclusive work environment.
• Opportunities for professional growth and advancement.
• Collaborative culture that values innovation and creativity.
• Access to the latest technologies and tools.