Senior Operations Manager - Parking Operations

Job Description

Metropolis is seeking a Senior Operations Manager to support operations at assigned locations in Detroit, Michigan. The Senior Operations Manager will ensure all elements of the operation meet Metropolis standards.

Responsibilities include:
• Resolving client requests and concerns efficiently.
• Conducting routine visits to assigned locations.
• Supporting team and clients during "off-duty hours".
• Ensuring accounts operate within budget.
• Managing P&L (Profit and Loss Statement).
• Hiring, developing, training, and supervising a diverse team of employees.

Requirements:
• 5+ years of management experience.
• Bachelor's degree preferred.
• Proven ability to lead and motivate team members.
• Passionate about delivering the best possible customer experience.
• Prior experience creating and maintaining budgets.
• Ability to communicate and work with all levels of the organization.
• Experience using various computer applications/systems (e.g., Microsoft Office Suite).

The role offers:
• Opportunity to work with an AI company reimagining parking.
• A chance to make a difference and build the future.
• Equal opportunity employment with a commitment to diversity, equality, and inclusion.