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Job Description
Eucalyptus is seeking a passionate and bilingual (German-English) Virtual Nurse to join their growing team in Germany. This role involves delivering exceptional, personalized healthcare experiences to patients, triaging medical inquiries, managing medication side effects, and providing support throughout their treatment journey. The Virtual Nurse will also contribute to building systems and processes to improve patient care over time.Eucalyptus is a company focused on making good health last a lifetime. They are the company behind "Juniper", one of the world’s largest weight management programs. They combine GLP-1 medication with a tailored nutrition and exercise program, supported by a multidisciplinary care team.Responsibilities:- Triage medical enquiries efficiently to ensure excellent patient safety and care is received
- Provide outstanding medical advice to Juniper patients (by email and phone)
- Respond to patients experiencing side effects and/or symptoms related or unrelated to their medication
- Proactively engaging with patients throughout their treatment journey
- Create educational content to provide our patients with personalised and consistently high quality standard of care
- Work closely with a team of clinical and medical support specialists to assist in building processes and systems that get better over time
- Qualified health professional (nurse or pharmacist) with 4-5+ years of experience
- Completed professional training as a registered nurse, geriatric nurse or health and nurse specialist
- Fluency in German and English
- Strong communication and decision-making skills
- Experience triaging patients
- Opportunity to make a real impact on patients' lives
- A collaborative and passionate work environment
- Career growth and development opportunities
- 50€ wellness benefit monthly
- Branded merch
- Regular team events and dinners
- 25 days holiday + bank holidays
- Hybrid working (2 days in office per week) in Berlin
