Job Description
ShipBob is seeking a Mid Market Account Executive to drive growth by connecting ShipBob's capabilities with the goals of Mid-Market Merchants. The Account Executive will negotiate contract terms and collaborate cross-functionally to deliver solutions. This role reports to the Director, Sales – Mid Market.
What this role involves:
- Connecting with potential customers to understand their goals and determine a mutual fit.
- Working with Sales Engineer to construct a full stack solution for potential customers.
- Working with pricing and analytics teams to ensure competitive pricing while maintaining positive margins.
- Identifying the nuances of customer’s business and consult on partners and integrations.
- Following Mid-Market Sales Process.
- Moving customers efficiently through the sales process, ensuring all expectations are properly set and understood.
- Negotiating contract terms and general partnership agreements.
- Maintaining an updated, clean and thorough pipeline.
- Providing feedback to management to continue to improve the sales process and Merchant experience.
- Facilitating proper handoff to the post sales team.
Requirements:
- 8-10+ years of Account Executive sales experience closing complex deals with an average deal size >$1M.
- Experience managing cross-functional stakeholders and clients through a 6–12-month sales cycle.
- A network of contacts and relationships in the Mid-Market e-commerce space.
- Track record of helping e-commerce merchants expand into international markets is a plus.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- Ability to quickly build trust and confidence to understand client needs and successfully navigate the negotiation process.
- Ability to report, and utilize, insights using a CRM and other tools to ensure efficient Sales Operations.
What ShipBob offers:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Flexible Time Off Program
- Paid Sick Leave
- Floating Holidays (2 days/year)
- Wellness Days (1 day/quarter)
- 401K Match