Job Description
Adyen is seeking an Enterprise Account Manager to join their team in San Francisco. Adyen is a financial technology platform that provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft. The ideal candidate will be a strategic thinker with a hands-on mentality, eager to help the world’s biggest brands grow while changing an industry. They should be excited to work with a global, multicultural team in a collaborative manner and help their team succeed.
What this role involves:
- Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders.
- Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
- Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers.
- Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
- Feedback: Be the voice and champion for your customer internally and serve as a feedback loop
Requirements:
- 5+ years of experience in a client-facing, commercial role—such as account management, consulting, or working in the payments industry from a merchant perspective—with a strong background in complex enterprise software, technical infrastructure, or financial services.
- Full professional written and verbal proficiency in English language(s) (other languages are a plus)
- Some domestic and international travel required
What Adyen offers:
- Opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy.