Senior Enterprise Account Manager, Adyen for Platforms

Job Description

Adyen is seeking a Senior Enterprise Account Manager to join their team in New York. This role focuses on managing relationships with global SaaS platforms and E-Commerce marketplaces, helping them grow through Adyen's platform solutions.

The Senior Enterprise Account Manager will be the main point of contact for their customer's departments, educating them on Adyen's products and services. They will manage the integration of the platform into Adyen's product offerings and work closely with global teams to realize individual integrations.

Responsibilities:

• Be the main point of contact, educator, and trusted adviser for all of your customer’s different departments
• Power the growth of your customer’s platform in multiple channels and regions, through proactive advisory in Adyen’s products and services as well as the international payments landscape
• Manage the integration of the platform into various Adyen for Platforms product offerings, as well as help set up and constantly improve their reporting/ analysis and APIs into their backend and frontend UI
• Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realize individual and thought-through integrations for platforms based on their needs
• Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen’s product team to help identify improvements and developments for continued innovation
• Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps.

Requirements:

• Minimum of 7 years of experience in a client-facing or product management role, ideally B2B dealing with complex enterprise software.
• Commercial experience working within payments, financial services, marketplaces, or SaaS platforms.
• A born networker with high energy, self-starter with a proven commercial and organizational strength, entrepreneurial track record and strong negotiation skills.
• A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.
• A natural communicator and team player, comfortable driving technical and commercial discussions.
• A problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial, and operational challenges.
• A cross functional project manager of commercial, operational, and technical projects.
• Have a hands-on mentality being able to set the path for your platform merchants and their onboarding, payment, payout and reporting setup, at the same time make smart decisions on prioritization and delegation while looking at short- and long term planning.
• Full professional written and verbal proficiency in English (other languages are a plus)

Adyen offers:

• Opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy.
• Chance to become an expert in the global payments landscape and level up your skills through our AM Academy.
• Work with a global, multicultural team in a collaborative manner and help your team succeed.