Job Description
Flagstone, an award-winning fintech company, is seeking a Head of Digital Marketing & CRM to drive brand awareness, optimize customer acquisition and retention, and support business growth. This role reports to the Chief Growth Officer and involves full ownership of digital marketing and CRM. The ideal candidate will enhance customer experience and maximize business growth by working with Product Engineering and Data teams.
Role Involves:
- Developing and implementing digital marketing strategies.
- Managing PPC and paid social campaigns.
- Overseeing CRM strategy and customer engagement.
- Optimizing digital customer journeys.
- Leading and building high-performing teams.
Requirements:
- Proven experience in leading digital marketing and CRM in high-growth environments.
- Expertise in performance marketing.
- Strong experience with CRM platforms and marketing automation.
- Demonstrable track record of delivering measurable results through data-driven decision-making.
- Experience working with cross-functional teams.
Flagstone offers:
- Remote working kit
- Around the World in 90 days (remote working)
- Employee share scheme
- £1,000 annual learning bursary
- 25 days holiday (plus bank holidays)
- Additional 3 days community and charity leave each year
- Quarterly half days for Wellness leave
- Flexible bank holidays
- Income protection
- Life insurance (4x annual salary)
- Matched pension contribution (5%)
- Private healthcare
- Gym discount
- Dental/Optical care
- Season ticket loan
- Cycle2Work scheme