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Customer Engagement Manager (based in Romania) at Sand Tech Holdings Limited

Customer Engagement Manager to lead IT projects in Romania.
Remote
Romania
Undisclosed salary

Sand Technologies is seeking a Customer Engagement Manager to lead and manage IT/software projects. This role is crucial for ensuring projects are delivered on time, within budget, and to the highest quality standards. The Customer Engagement Manager will be responsible for overseeing projects from inception to completion, managing project teams, and maintaining strong relationships with customers and partners.

Responsibilities:

  • Lead and manage the delivery of IT/software projects from inception to completion
  • Develop and execute project plans, including timelines, budgets, and resource allocation
  • Manage project teams and stakeholders, ensuring alignment on project goals and expectations
  • Identify and mitigate project risks and issues
  • Track project progress and report on status to stakeholders
  • Ensure projects are completed on time, within budget, and to the highest standards of quality
  • Provide technical guidance and support to project teams
  • Represent the IT/software development department to customers and stakeholders
  • Develop and maintain relationships with customers and partners

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or related field
  • 7+ years of experience in IT/software project management
  • Experience delivering both simple and complex projects
  • Experience working at both tactical and strategic levels
  • Technical background in IT/software development
  • Several years of experience in customer-facing roles
  • Strong leadership, communication, and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to manage multiple projects simultaneously
  • Ability to meet deadlines and deliver results under pressure

Sand Technologies offers:

  • Opportunity to join a global leader in digital transformation
  • Chance to work with leading organisations and governments worldwide
  • Remote work environment
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Sand Tech Holdings Limited

Sand Technologies is a rapidly expanding enterprise AI company delivering solutions to global blue-chip corporations and governments. Specializing in meaningful AI, the company addresses critical challenges in diverse sectors, including telecommunications, water management, energy, healthcare, climate change, and smart cities. With a team of over 300 engineers and scientists across Africa, Europe, the UK, and the US, Sand Technologies utilizes data and AI to create impactful solutions, such as managing water supply for major cities and optimizing telecommunications networks. The company has demonstrated substantial revenue growth and earned recognition for its technological advancements.