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Job Description
AppDirect is seeking a Business Solution Consultant to join their Provider Services Team. This role involves developing relationships with partners, consulting on digital transformation strategies, and assisting with go-to-market strategies. The consultant will collaborate cross-functionally to deliver end-to-end commerce solutions for enterprise partners.He/she will be part of the Digital Transformation Services team, which is responsible for driving customer's technical success through relationship management and consultation.What this role involves:
  • Understanding and defining customer business processes.
  • Serving as a platform functional expert.
  • Driving business and engagement through relationships with stakeholders.
  • Gathering business requirements for new features and integrations.
  • Facilitating workshops.
  • Working with Solution Architects to design solutions.
  • Leading the building of solutions on the AppDirect platform.
  • Managing partner migration needs.
  • Supporting clients through the go-live process.
Requirements:
  • Bachelor’s Degree in Computer Science or related field.
  • 5+ years of experience as a Business Analyst or Functional Analyst in IT.
  • Experience with consulting skills, including team facilitation and business case development.
  • Systems implementation skills: requirements analysis, design, configuration, testing, training.
  • Proficiency in API, SQL, XML, JSON.
  • Basic understanding of AWS systems.
  • Strong business acumen.
  • Superior customer service orientation.
  • Excellent communication skills in English.
  • Ability to thrive in a fast-paced environment.
What AppDirect offers:
  • Opportunity to work in a values-driven culture.
  • A chance to drive disruption in the IT industry.
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