Job Description
AppDirect is seeking a Business Solution Consultant to join their Provider Services Team. This role involves developing relationships with partners, consulting on digital transformation strategies, and assisting with go-to-market strategies. The consultant will collaborate cross-functionally to deliver end-to-end commerce solutions for enterprise partners.He/she will be part of the Digital Transformation Services team, which is responsible for driving customer's technical success through relationship management and consultation.
What this role involves: - Understanding and defining customer business processes.
- Serving as a platform functional expert.
- Driving business and engagement through relationships with stakeholders.
- Gathering business requirements for new features and integrations.
- Facilitating workshops.
- Working with Solution Architects to design solutions.
- Leading the building of solutions on the AppDirect platform.
- Managing partner migration needs.
- Supporting clients through the go-live process.
Requirements: - Bachelor’s Degree in Computer Science or related field.
- 5+ years of experience as a Business Analyst or Functional Analyst in IT.
- Experience with consulting skills, including team facilitation and business case development.
- Systems implementation skills: requirements analysis, design, configuration, testing, training.
- Proficiency in API, SQL, XML, JSON.
- Basic understanding of AWS systems.
- Strong business acumen.
- Superior customer service orientation.
- Excellent communication skills in English.
- Ability to thrive in a fast-paced environment.
What AppDirect offers: - Opportunity to work in a values-driven culture.
- A chance to drive disruption in the IT industry.