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Account Manager (m/w/x) – Berlin (deutschsprachig) at Lightspeed Commerce

Account Manager role at Lightspeed, Berlin, focusing on client growth.
Remote
Hybrid
On-Site
Germany
Undisclosed salary

Lightspeed is seeking an Account Manager to manage and expand a portfolio of premium gastronomy clients in Berlin. This role focuses on making existing clients more successful by building lasting partnerships and driving growth.

Responsibilities:

  • Strategically develop and scale the client portfolio.
  • Exceed sales and retention targets through cross-selling and upselling.
  • Use data insights from Salesforce to proactively offer solutions.
  • Conduct regular business reviews and develop custom success plans.
  • Liaise between clients and Lightspeed's product, support, and implementation teams.
  • Provide client insights to improve the product.

Requirements:

  • Experience in account management, customer success, or B2B sales with a proven track record.
  • Ability to inspire clients and build long-term partnerships.
  • Sales acumen to identify opportunities and close deals.
  • Confident communicator with decision-makers and C-level clients.

Lightspeed offers:

  • Flexible working arrangements.
  • Clear career development paths and opportunities for advancement.
  • Lightspeed stock options.
  • €400 Health & Wellness Budget.
  • Mental Health Support.
  • 60 days of work from anywhere.
  • LinkedIn Learning & Karriere GPS.
  • Volunteer time off.
  • Mobility allowance.
  • Office perks in Berlin.
Apply

Lightspeed Commerce

Lightspeed Commerce is a one-stop commerce platform empowering businesses worldwide. It offers cloud-based solutions that unify online and physical operations, multichannel sales, global payments, and financial solutions. Serving retail, hospitality, and golf industries across 100+ countries, Lightspeed helps merchants innovate, simplify processes, scale operations, and deliver exceptional customer experiences. Founded in Montreal in 2005, Lightspeed is dual-listed on the NYSE and TSX, with teams across North America, Europe, and Asia Pacific. The company builds communities through commerce, fostering an inclusive workplace.