Mid-level Sales Engineer

Job Description

EBANX is seeking a Mid-level Sales Engineer to join its Integration team. This role is crucial in supporting Merchants integrating EBANX's payment processing services in Latin America, South Africa, and India. The Sales Engineer will work with sales and post-sales teams, providing technical consulting, product guidance, and pre-sales technical assistance. They will also address Merchant business requirements, solve technical problems, and facilitate account setup and technical support during integration. Role involves:

• Collaborating with Sales teams to align business requirements with Merchant needs.
• Delivering technical presentations and product demonstrations.
• Providing pre-sales technical assistance and product education.
• Working with internal stakeholders to address Merchant requirements.
• Guiding Merchants through EBANX integration.
• Solving Merchant's technical problems.
• Handling post-live communication and follow-ups.
• Acting as the main technical point of contact for implementation activities.
• Facilitating account setup and providing technical support.

Requirements:

• Relevant experience in integrations and deep understanding of APIs.
• Excellent communication skills to translate technical terms.
• Ability to interact with all levels of audiences.
• Ability to troubleshoot Merchant integration issues.
• Effective time management skills.
• Ability to function independently and in a team environment.
• Fluent English.

EBANX offers:

• Spanish, English, and Portuguese classes.
• Meal Allowance.
• Transportation voucher.
• Variable compensation.
• Wellness programs.
• Financial support for education.
• Flexible work hours.
• Health and Dental Insurance.
• Life Insurance.
• Exclusive discounts.