Software Engineering Operations Coordinator

impact.com is seeking a Software Engineering Operations Coordinator to act as a crucial link between engineering and other departments. This role ensures smooth communication and efficient operations within a fast-paced software engineering environment. The ideal candidate will have strong analytical and organizational skills, a technical aptitude, and the ability to collaborate effectively.

What This Role Involves:

• Coordinating cross-department initiatives between engineering, product, and other departments.
• Maintaining and optimizing internal systems for tracking engineering projects and team activities.
• Analyzing existing engineering processes to identify areas for improvement.
• Assisting in translating technical information for non-technical stakeholders.
• Supporting project management by tracking progress and identifying potential roadblocks.
• Collaborating with finance and engineering to ensure accurate tracking of software development costs.
• Providing front office support for the new Victoria, BC office, including event planning and occasional travel.

Requirements:

• Bachelor's degree in science, technology, engineering, or math, or equivalent experience.
• 3+ years of experience in a technical or engineering environment.
• Strong communication skills, both verbal and written.
• Excellent organizational and time-management skills.
• Analytical and problem-solving skills.
• Familiarity with software development concepts.
• Ability to work effectively in a team environment.
• Flexibility to adapt to changing requirements and duties.

impact.com Offers:

• Remote-first work environment for candidates eligible to work in Canada.
• Strong extended health benefits, mental health support, and support for new parents.
• Unlimited time off and flexible work hours.
• Monthly internet allowance, technology stipend, and fitness subsidy.
• Employee-led culture team that plans inclusive events.