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Salesforce Solution Engineer

Salesforce Solution Engineer for AI and Salesforce innovation company.
NeuraFlash
Remote
Hybrid
On-Site
United States
Undisclosed salary
Job Description
NeuraFlash is seeking a Salesforce Solution Engineer to join its growing team. The ideal candidate will be heavily involved in the pre-sales process for cutting-edge technology projects, primarily with Salesforce and Agentforce. This role involves working closely with the Senior Director of Solutions Engineering to demonstrate and create value for NeuraFlash services and products, build technical credibility through compelling demonstrations, and create accurate and competitive proposals for projects.

The role involves:
  • Demonstrating Salesforce and NeuraFlash products/assets to customers
  • Leading discovery sessions, presentations, and workshops with prospects and customers
  • Gathering requirements for large-scale service transformation projects
  • Creating compelling demos and delivering them to customers and prospects
  • Creating and modifying Proposals SOW’s and creating responses to RFP’s
  • Maintaining and updating lead management, pipeline & forecasting in Salesforce
  • Acting as a liaison between the sales and technical teams
  • Learning about Salesforce, Agentforce, Einstein, AWS and AI products
  • Collaborating with delivery teams to develop project scope & estimates
  • Providing customer feedback and solutions to product management
  • Driving innovation in Salesforce capabilities and AI

Requirements:
  • 2-3 years of experience selling CRM solutions/services, preferably Salesforce Service Cloud and Agentforce
  • 2-3 years in a customer-facing role, preference for Pre-Sales/Solution Engineering experience
  • B.S. in Computer Science, Mathematics, Engineering, or similar technical degree
  • Expert understanding of contact center telephony solutions (preferred)
  • Solid understanding of the Salesforce Service cloud platform & architecture (preferred)
  • Keen interest in learning rapidly in the AI Space (preferred)
  • Strong customer facing skills (preferred)
  • Attention towards detail with great communication skills (preferred)
  • Team player (preferred)
  • Passion to succeed and drive the company forward (preferred)

NeuraFlash offers:
  • Remote work options
  • Flexibility
  • Collaborative environment
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