Salesforce Solution Engineer

Job Description

NeuraFlash is seeking a Salesforce Solution Engineer to join their growing team. This role is heavily involved in the pre-sales process, focusing on cutting-edge technology projects primarily with Salesforce, Agentforce, and related technologies. The Solution Engineer will work closely with the Senior Director of Solutions Engineering, demonstrating and creating value for NeuraFlash's services and products, building technical credibility through compelling demonstrations, and crafting accurate and competitive proposals.Responsibilities:

• Demonstrate Salesforce and NeuraFlash products/assets to customers.
• Lead discovery sessions, presentations, and workshops with prospects and customers.
• Gather requirements for large-scale service transformation projects.
• Create compelling demos showcasing the power of the Salesforce platform.
• Create and modify Proposals SOW’s and create responses to RFP’s.
• Help maintain and update lead management, pipeline & forecasting in Salesforce.
• Be liaison between the sales and the technical team.
• Learn about Salesforce, Agentforce, Einstein, AWS and our AI products.
• Collaborate closely with delivery to develop project scope & estimates.
• Provide customer feedback and solutions to product management.
• Drive innovation in the areas of Salesforce capabilities and AI.

Requirements:

• 2-3 years of experience selling CRM solutions/services, preferably Salesforce Service Cloud and Agentforce.
• 2-3 years in a customer-facing role, preference for Pre-Sales/Solution Engineering experience.
• B.S. in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience.
• Expert understanding of contact center telephony solutions (preferred).
• Solid understanding of the Salesforce Service cloud platform & architecture (preferred).
• A keen interest in learning rapidly in the AI Space (preferred).
• Strong customer facing skills (preferred).
• Attention towards detail with great communication skills (preferred).
• Team player (preferred).
• Passion to succeed and drive the company forward (preferred).

NeuraFlash offers:

• Remote work options.
• Flexibility and a culture of trust.
• Collaborative environment.