Senior People Business Partner

commercetools is seeking a strategic and high-impact Senior People Business Partner to help shape the future of commerce by building a culture where people and performance thrive. As a key member of the People Business Partnering Team, the Senior People Business Partner will be deeply embedded in the business, working closely with leaders to align People strategies with commercetools' ambitious growth goals. This role involves driving high-impact initiatives across talent strategy, organizational design, leadership development, and performance optimization, ensuring people practices fuel business success.

The Senior People Business Partner will be a true partner and problem-solver who thrives in a fast-moving environment and is passionate about building an engaged, high-performing workforce. This role offers a hybrid work environment with three days a week in the Boston office.

What this role involves:

• Partner with leaders to understand their priorities and challenges, providing strategic people guidance.
• Advise on org design, talent strategy, engagement, and performance to help teams scale effectively.
• Join strategic planning conversations to align People initiatives with overall vision and growth goals.
• Act as a trusted advisor, bringing insights on people policies, market trends, and best practices.
• Support talent management by driving performance reviews, leadership development, and succession planning.
• Identify high-potential talent and work with leaders to build tailored growth paths.
• Be a go-to partner for employees and managers, helping navigate challenges, resolve conflicts, and foster a strong, people-first culture.
• Spot performance gaps early and work proactively with leaders to drive improvements.
• Coach and mentor managers on building high-performing, engaged teams.
• Handle employee relations cases with fairness, transparency, and efficiency.
• Use data and insights to identify trends, drive continuous improvement, and inform people decisions.
• Stay ahead of evolving people practices, always looking for ways to optimize how we work.

Requirements:

• Extensive experience in Business Partnering within a People/HR team.
• Deep understanding of people management principles, HR best practices, and employment law.
• Ability to align people strategies with business goals in a fast-paced, high-growth environment.
• Strong interpersonal, negotiation, and communication skills to engage and advise stakeholders at all levels.
• Skilled at navigating complex challenges, resolving conflicts, and driving solutions with a balanced approach.
• Proven ability to collaborate with diverse teams and foster strong partnerships across the organization.
• Comfortable working in dynamic environments; experience in global organizations is a plus.
• Ability to anticipate business needs, drive initiatives, and contribute to long-term people strategies.
• Solid background in US employment law.

commercetools offers:

• Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks
• Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip
• Learning & Development Budget
• Academy: Regular training sessions, access to Coursera and Babbel training courses
• Flexibility: Morning person or night owl? We believe in outcome and motivated employees
• Mindset & Growth: A diverse workplace with an open, international culture, and learning environment