Human Resources Lead

Job Description

Hightouch is seeking a Human Resources Lead to drive organizational excellence and ensure teams operate at their highest potential. Reporting to the co-founders and co-CEOs, the HR Lead will be a strategic partner in aligning the company around its goals, vision, and culture. This role is based in either San Francisco or New York.Responsibilities include:

• Leading all HR functions, including People Operations, HR Business Partners, and Workplace Operations.
• Owning the onboarding and offboarding experience.
• Building and maintaining the headcount plan.
• Partnering with managers to raise the talent bar.
• Driving employee retention, engagement, and overall happiness.
• Ensuring fair, competitive, and transparent compensation practices.
• Championing diversity, equity, and inclusion (DEI).
• Co-leading internal communications.
• Ensuring company strategy and changes to operations are communicated and documented.

Requirements include:

• 7+ years of experience leading and scaling HR functions at a fast-growing startup.
• Deep expertise across the HR stack.
• Strong operator with a builder’s mindset.
• Strong alignment between people strategy and business goals.
• Ability to build strong, trusting relationships.
• Proven ability to scale teams and drive engagement.
• Excellent communicator.
• Strategic thinker.
• Deep knowledge of employment laws and regulations.
• Skilled at identifying and diffusing organizational politics.
• Genuine passion for people and culture.

The role offers:

• A salary range of $160,000–$220,000 USD per year.
• Meaningful equity in the form of ISO options.