Account Supervisor

Job Description

RAPP Dallas is seeking an experienced Account Supervisor to join its award-winning Account Leadership team. The Account Supervisor will be responsible for overseeing internal teams and aligning with client expectations. He/she will act as the day-to-day manager of the client relationship, a brand advocate, an agency facilitator, and a trusted partner to both clients and the team.

The Account Supervisor will use his/her marketing acumen and acute business sense to steward all elements of the engagement including project definition, scope management, risk management, hand-off management, and team management.

RAPP is part of Omnicom’s Precision Marketing Group, and it is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

Role involves:

• Being a liaison to multiple internal and external stakeholders.
• Understanding and supporting creative and technical workstreams.
• Demonstrating accountability for agency performance.
• Facilitating the development of project briefs.
• Managing client expectations, objectives, timelines, and budgets.
• Collaborating with other departments to create and activate marketing communications plans.

Requirements:

• 5+ years of account management experience in an agency setting.
• CRM experience.
• Experience working with creative, analytics/marketing sciences, and technical teams.
• Solid mid-level client experience and ability to navigate complex client organizations.
• Bachelor’s degree in marketing, communications, or equivalent experience.

RAPP offers:

• Health/vision/dental insurance
• 401(k)
• Stock options
• Healthcare & Dependent Flexible Spending Accounts
• Vacation, sick, and personal days and positive activism days
• Paid parental leave and disability benefits