Senior Director, Program Management - Marketing Sciences

Job Description

RAPP Chicago is seeking a Senior Director of Program Management - Marketing Sciences. This role is within the award-winning Program Management team at RAPP, a global precision marketing agency that leverages data, creativity, technology, and empathy to foster client growth.

The Senior Director will be a driving force in managing complex, multidisciplinary technology, analytics, and marketing programs, as well as internal strategic initiatives. They will be responsible for process and execution, creative problem-solving, and possess exceptional people skills.

Responsibilities:

• Roadmap development, planning, and execution of complex integrated portfolios of programs and projects.
• Leads new request discovery, scoping and estimations, effectively engaging multiple disciplines
• Oversees full life cycle of project and program delivery collaborating with cross-functional teams / department heads
• Manages and analyze financial performance and revenue impact across projects and/or account.
• Leads the project/program’s financial, contracting, vendor and resourcing needs in partnership with operations, finance and contracting teams.
• Cultivates strong partnerships with internal and external agency teams and the customer.
• Evaluate and optimize agency and delivery processes with a goal of continuous improvement.
• Build the next generation of RAPPers by actively engaging in hiring and developing project manager and project coordinators, continuously advancing their career growth and competencies.

Requirements:

• Bachelor’s degree required. Masters degree preferred.
• 10-15 years of complex, program and portfolio management delivery leveraging best practices in program/project management, SaFe, agile delivery and scrum.
• Expertise in MS office products and project management tools, including Workfront, Atlassian, MS Project, Smartsheet or others
• Program or large project experience in one or more of the following areas: CRM and 360 campaign management, Technology and Analytics platform modernization and development, Cloud Transformation leveraging AWS, Azure or GCP, Implementing Data Driven Decision Workflows, Marketing Technology solutions such as Pega CDH, Sales Force or similar, Web technologies, including HTML, DHTML, Flash, XML, etc.
• Established track record of successful partnering with clients, multi-disciplinary teams and external partners to drive business outcomes.
• Strong communication and presentation skills - capable of building and presenting executive project briefs, articulate complex solutions and problem statements
• Excellent problem solving, people management, risk management and negotiation skills.
• Experience with project documentation (SOWs, Project Plans, RAID Logs) and management/workflow tools a plus.
• Excellent leadership and influence skills, with passion for mentoring PM talent and continuously advocating for the value and benefit of the project management discipline.

RAPP offers:

• Competitive salary and comprehensive benefits plan.
• Hybrid work model with the option to work from home two days per week.