Senior Project Manager

Job Description

RAPP Chicago is seeking a Senior Project Manager to join their Program Management team. RAPP is a global precision marketing agency that leverages data, creativity, technology, and empathy to foster client growth. The agency champions individuality in marketing solutions and the workplace, focusing on connected data, content, and decisioning.

The Senior Project Manager will lead client projects, ensuring execution and process from initiation to delivery. They will be responsible for managing multiple marketing, campaigns, technology, and marketing operational projects within scope, budget, and schedule.

Responsibilities include:

• Managing multiple marketing, campaigns, technology and marketing operational projects end to end.
• Building and optimizing project workflows and processes.
• Developing project schedules, milestones and dependencies.
• Integrating project management practices with agile delivery processes.
• Building project budgets and forecasts.
• Collaborating with discipline leads, HR and finance to define project resource plan.
• Partnering with operations, contracts and vendors to build SOWs, cost estimates, scope and deliverables.
• Establishing and maintaining project document management processes and collaboration tools.
• Co-authoring project SOW’s, developing ROMs, impact assessments, project estimates, and project change requests.
• Ensuring work is continuously aligned with all department leads and meet tight timelines.
• Monitoring project progress, effectively communicate status and proactively mitigate risks.
• Building respectful, strong working relationships with client(s), external agency partners, vendors and internal teams.
• Developing understanding of account, agency and delivery processes and enforce adherence across project teams to them.
• Building persuasive, executive level presentations to communicate project plans, progress, solution approach and risks.
• Leading efficient meetings and conference calls.
• Mentoring junior team members of the best practices of the agency and project management.

Requirements include:

• Bachelor’s Degree required.
• 5+ years of experience managing medium-complex technology or data projects or programs
• Project experience in one or more of the following areas: CRM and 360 campaign management, i.e. digital, direct mail, video, radio, etc.
• Technology and Analytics platform modernization, maintenance and development
• Cloud Transformation leveraging AWS, Azure or GCP.
• Implementing Data Driven Decision Workflows.
• Marketing Technology solutions such as Pega CDH, Sales Force or similar.
• Web technologies, including HTML, DHTML, Flash, XML, etc.
• Excellent communicator and collaborator with track record of working with cross-functional and leadership teams.
• Strong knowledge of project management methods, including Agile, Scrum and SaFE and ability to design and improve associated processes.
• Expertise in MS office products (Powerpoint, Excel, Visio, Word) and project management tools, including MS Project, Workfront, Atlassian, Smartsheet or others
• Proven experience in building and maintaining project documentation (SOWs, Project Schedules, Estimates, Budgets, Status Reports, RAID, Project Presentations)
• Solutions-oriented and process-focused with strong organizational skills and a keen eye for detail.
• Must have strong written and presentation development skills.
• Must have strong leadership skills and ability / desire to mentor junior PM talent.

RAPP offers:

• Competitive salary
• Comprehensive benefits plan including health/vision/dental insurance, 401(k), stock options
• Healthcare & Dependent Flexible Spending Accounts
• Vacation, sick, and personal days and positive activism days
• Paid parental leave and disability benefits