Senior Technical Project Manager

Job Description

RAPP Chicago is seeking a Senior Technical Project Manager to join their Program Management team. RAPP is a global precision marketing agency that leverages data, creativity, technology, and empathy to foster client growth. The agency champions individuality in marketing solutions and the workplace, focusing on connected data, content, and decisioning.As Sr. Project Manager, he/she will lead client projects, ensuring delivery excellence, operational efficiency, and business growth. He/she will be responsible for managing technology, infrastructure, and data projects from initiation to delivery.Responsibilities:

• Manage multiple technology, infrastructure and data projects end to end.
• Build and optimize project workflows and processes.
• Develop project schedules, milestones and dependencies.
• Integrate project management practices with agile delivery processes.
• Build project budgets and forecasts.
• Collaborate with discipline leads, HR and finance to define project resource plan.
• Partner with operations, contracts and vendors to build SOWs, cost estimates, scope and deliverables.
• Establish and maintain project document management processes and collaboration tools.
• Co-author project SOW’s, develop ROMs, impact assessments, project estimates, and project change requests.
• Ensure work is continuously aligned with all department leads and meet tight timelines.
• Monitor project progress, effectively communicate status and proactively mitigate risks.
• Build respectful, strong working relationships with client(s), external agency partners, vendors and internal teams.
• Develop understanding of account, agency and delivery processes and enforce adherence across project teams to them.
• Build persuasive, executive level presentations to communicate project plans, progress, solution approach and risks.
• Lead efficient meetings and conference calls.
• Mentor junior team members of the best practices of the agency and project management.

Requirements:

• Bachelor’s Degree required.
• 5+ years of experience managing medium-complex technology or data projects or programs
• Project experience in CRM and 360 campaign management, Technology and Analytics platform modernization and development, Cloud Transformation leveraging AWS, Azure or GCP, Implementing Data Driven Decision Workflows, Marketing Technology solutions such as Pega CDH, Sales Force or similar, Web technologies, including HTML, DHTML, Flash, XML, etc.
• Excellent communicator and collaborator with track record of working with cross-functional and leadership teams.
• Strong knowledge of project management methods, including Agile, Scrum and SaFE.
• Expertise in MS office products and project management tools.
• Proven experience in building and maintaining project documentation.
• Solutions-oriented and process-focused with strong organizational skills.
• Must have strong written and presentation development skills.
• Must have strong leadership skills and ability / desire to mentor junior PM talent.

RAPP offers:

• Competitive salary and comprehensive benefits plan.
• Health/vision/dental insurance, 401(k), stock options.
• Healthcare & Dependent Flexible Spending Accounts.
• Vacation, sick, and personal days and positive activism days.
• Paid parental leave and disability benefits.
• Hybrid work model with the option to work from home two days per week.