Client Services Manager

Job Description

• Manage post-sales relationships for client accounts as the primary contact and trusted advisor
• Analyze client's TV measurement data and make ongoing strategic recommendations for successful continuation TV performance
• Collaborate with our Media Buying and Strategy team to ensure optimization are made to successfully scale TV campaigns
• Become an expert of all-things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to deliver exceptional services and drive product adoption
• Spend time with clients (up to 10% travel) and building relationships with C-level executives
• Listen to clients needs, as well as identifying unknown or unmet needs

• Bachelor’s degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration
• 2+ years in post-sales account management/client relationship support roles, including C-level interactions
• Proficient understanding of linear and streaming TV landscape
• Ability to tell a story with data, and clearly communicate technical terms and concepts
• Highly organized and detail oriented
• Great presentation and listening skills—you come prepared to every meeting
• You’re at ease holding a conversation with an engineer or marketing manager. You’re not a salesperson

• Competitive salary
• Equity compensation
• Health insurance coverage for you and your dependents
• 401K, FSA, and commuter benefits
• $150 monthly spending account
• $1,000 annual continued education benefit
• $500 WFH reimbursement
• Unlimited PTO and sick days
• Monthly Company Wellness Day Off
• Snacks, drinks, and catered lunches at the office
• Team building events