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Job Description
Tatari is seeking a Client Services Manager to manage post-sales relationships for a portfolio of clients. The Client Services Manager will be the primary contact and trusted advisor for these clients, building strong relationships and providing insight-led thinking. They will collaborate with internal departments to ensure client needs are met, working directly with marketing and media leads. Tatari is considered an extension to their business focused on their TV media program.
Responsibilities:
- Manage post-sales relationships for client accounts as the primary contact and trusted advisor
- Analyze client's TV measurement data and make ongoing strategic recommendations
- Collaborate with the Media Buying and Strategy team to optimize TV campaigns
- Become an expert of all-things Tatari and leverage internal subject matter experts
- Spend time with clients (up to 10% travel) and building relationships with C-level executives
- Listen to clients needs, as well as identifying unknown or unmet needs
Requirements:
- Bachelor’s degree from a 4-year institution in marketing, economics, statistics, or business administration
- 2+ years in post-sales account management/client relationship support roles, including C-level interactions
- Proficient understanding of linear and streaming TV landscape
- Ability to tell a story with data, and clearly communicate technical terms and concepts
- Highly organized and detail oriented
- Great presentation and listening skills
Benefits:
- Competitive salary
- Equity compensation
- Health insurance coverage
- 401K, FSA, and commuter benefits
- $150 monthly spending account
- $1,000 annual continued education benefit
- $500 WFH reimbursement
- Unlimited PTO and sick days
- Monthly Company Wellness Day Off
- Snacks, drinks, and catered lunches at the office
- Team building events
