Browse All Jobs
Job Description
Thumbtack is seeking a Lifecycle Marketing Manager to support and optimize its lifecycle marketing programs. The Lifecycle Marketing Team at Thumbtack is dedicated to delivering personalized, data-driven experiences that engage, convert, and retain pros and consumers. The ideal candidate will be a proactive and analytical marketer who thrives in a fast-paced environment.

What this role involves:
  • Managing and optimizing lifecycle marketing programs across email, push, and in-app messaging.
  • Executing A/B tests and experimentation to improve campaign performance and customer engagement.
  • Analyzing campaign performance metrics, identifying trends, and providing actionable insights to refine messaging, timing, and targeting.
  • Supporting the development and refinement of campaign ideas, working closely with creative and technical teams.
  • Implementing audience segmentation strategies to personalize customer journeys.
  • Deploying and optimizing campaigns with limited guidance, proactively identifying inefficiencies and improving processes.
  • Contributing to lifecycle marketing strategy discussions and support campaign planning and execution.
  • Reviewing dashboards, summarizing results, and using data to inform decision-making and strategy adjustments.
  • Managing small projects or process improvements, proactively anticipating challenges and taking ownership of deliverables.
  • Collaborating effectively with cross-functional partners, providing updates and engaging professionally in discussions.

Requirements:
  • 3-5 years of experience in Lifecycle Marketing, CRM, or related marketing roles.
  • Hands-on experience managing lifecycle campaigns, including email, push, and in-app messaging.
  • Strong understanding of audience segmentation, personalization, and lifecycle marketing best practices.
  • Experience running A/B tests and using data-driven insights to optimize campaigns.
  • Strong analytical skills, with the ability to interpret campaign performance metrics and recommend optimizations.
  • Ability to manage multiple projects and deadlines in a fast-paced, collaborative environment.
  • Proactive problem-solver with attention to detail and a continuous improvement mindset.
  • Strong communication skills, with the ability to present insights and recommendations clearly to stakeholders.
Apply Manually