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Job Description
Snyk is seeking a Senior Manager, Technical Success Key Accounts to lead technical initiatives and shape the strategic technical direction of the organization. This role involves fostering collaboration, mentorship, and growth within the America’s technical success team. The Senior Manager will guide product strategy and quality enhancement initiatives, contributing to Snyk’s continued success.

Role involves:
  • Overseeing and guiding the technical trajectory of the team.
  • Leading efforts to improve the quality of Snyk’s offerings.
  • Collaborating with technical staff and Sales leadership.
  • Mentoring team members to become technical authorities.
  • Contributing to the overall region strategy.

Requirements:
  • 10+ years of experience in Technical Success Management (TSM) roles.
  • Deep expertise in the DevOps space.
  • Extensive knowledge of development and AppSec workflows.
  • Proven experience in driving technical direction and managing large-scale systems.
  • Strong skills in feedback delivery and building trust.
  • Strong leadership and mentorship skills.
  • Strong presentation skills.
  • Experience leading initiatives that improve product quality.

Role offers:
  • Flexible working hours
  • Work-from home allowances
  • Generous vacation and wellness time off
  • Health benefits, employee assistance plans, and annual wellness allowance
  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
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