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Manager, Order Management & Billings

Bloomreach is hiring Manager, Order Management & Billings (Remote).
Bloomreach
Remote
United States
USD 90,000 - 135,000
Job Description
Bloomreach is seeking a Manager, Order Management & Billings to join their Accounting team. This role reports to the Director of Revenue and leads the global Order Management & Billings teams, partnering closely with Collections, Revenue Accounting, and Deal Desk teams. This is a hands-on role within the CFO organization, offering opportunities to drive process improvements and focus on public company readiness.

What this role involves:
  • Leading day-to-day operations of the Billing and Order Management team.
  • Managing month-end close and audit-related tasks.
  • Reviewing processed orders for accuracy and assisting with backlog.
  • Providing training on new SKUs and product offerings.
  • Establishing SLAs for order processing and managing ARR and booking metrics.
  • Ensuring invoicing accuracy, including VAT/Sales Tax rules and Export Compliance.
  • Identifying and executing opportunities to gain efficiencies and improve internal documentation.
  • Performing people management duties, including feedback, goal setting, and performance reviews.

Requirements:
  • 8+ years of Billings and Order Management experience, preferably in SaaS.
  • Experience with process improvements and implementing internal controls.
  • Netsuite and Salesforce experience required.
  • Familiarity with Accounts Receivable and Revenue Accounting guidance in accordance with US GAAP.
  • Strong problem-solving, communication, and organizational skills.
  • Proficiency in Microsoft Office, especially Word and Excel.

What role offers:
  • Health care including medical, dental, and vision insurance
  • 401k plan with employer contribution
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Bloomreach

Bloomreach delivers an agentic platform for personalization, empowering businesses to connect with customers through AI-driven experiences. Specializing in autonomous search, conversational shopping, and autonomous marketing, Bloomreach leverages its Loomi AI engine to ensure consistent and intelligent personalization across all touchpoints. Serving over 1,400 global brands in various sectors, including retail, financial services, and hospitality, Bloomreach drives growth and loyalty by creating tailored and intuitive customer journeys. The company is committed to transforming commerce experiences through innovative and customer-centric solutions.

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