Collections Account Manager

Job Description

Clipboard Health is seeking a Collections Account Manager to manage billing processes for its facility partners. The Collections Account Manager will be a vital resource for facilities, resolving billing issues, maintaining accurate invoicing, and managing financial relationships.

Responsibilities:

• Manage a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments.
• Conduct high volumes of outbound calls to chase customers with past due account balances.
• Help resolve customer invoice disputes and other billing related issues.
• Manage customer payments and remittances.
• Build trust with providers and healthcare executives through strong financial acumen.
• Clearly articulate the billing processes and educate stakeholders on invoicing procedures.
• Gather and relay feedback to improve billing systems and processes.
• Collaborate with internal teams to execute billing-related initiatives and trials.

Requirements:

• Experience in relationship management and billing processes preferred.
• Excellent verbal and written communication skills.
• Willingness to work with US working hours.

Clipboard Health offers:

• Competitive pay
• Unlimited PTO
• Fully Remote Opportunity to make a significant impact with healthcare customers