Browse All Jobs
Job Description
Intercom, the AI Customer Service company, is seeking a Senior Cloud Security Engineer to join their globally distributed Information Security group. This role focuses on securing AWS environments, investigating advanced threats, and developing cloud-native attacker techniques. The Senior Cloud Security Engineer will work with engineering teams to identify and mitigate risks across Intercom's cloud infrastructure, ensuring a safe and secure engineering environment.

What this role involves:
  • Leveraging cloud-native security tools to enhance security posture.
  • Developing strategies, frameworks, automations and processes to advance the Detection and Response program.
  • Creating Protective and Detective controls using open-source and closed-source intelligence sources.
  • Collaborating with product engineering teams to manage and resolve security incidents.
  • Automating security controls and compliance checks to maintain adherence to security standards.
  • Partnering with infrastructure teams to expand automation and infrastructure as code practices.

Requirements:
  • Experience in investigating advanced threats and detecting cloud-native attacker techniques.
  • Experience in securing AWS environments, developing detections, and responding to security incidents.
  • Solid understanding and demonstrated expertise managing AWS security controls.
  • Proficiency in a high-level programming language (e.g., Python, Ruby) for automation of security tasks.
  • Experience in implementing Infrastructure as Code (IaC) practices using tools such as Terraform, AWS CloudFormation, or similar.
  • Ability to thrive in a fast-moving environment.

Intercom offers:
  • Competitive salary and equity
  • Lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Pension scheme & match up to 4%
  • Comprehensive health and dental insurance
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers
  • Cycle-to-Work Scheme
Apply Manually