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Job Description
Intercom, an AI Customer Service company, is seeking a Senior Software Engineer in Dublin, Ireland. This role involves solving customer problems through technical expertise and collaboration within a multidisciplinary product team. The Senior Software Engineer will contribute to both back-end and front-end systems, working closely with designers, product managers, researchers, and data analysts.

Role Involves:
  • Developing technical plans and contributing to technical architecture.
  • Writing Ruby code and integrating AWS, infrastructure, platform, and SaaS technologies.
  • Shipping changes to production and features regularly.
  • Mentoring other engineers and interviewing candidates.

Requirements:
  • 5+ years of industry experience in a software engineering role, preferably building a SaaS product.
  • Demonstrated impact on product and team.
  • Deep knowledge of a high-level programming language (e.g., Ruby, Python, Javascript).
  • Experience collaborating with product teams and designers.
  • Experience with Distributed systems

What Intercom Offers:
  • Competitive salary and equity.
  • Lunch every weekday, plus snacks and a fully stocked kitchen.
  • Pension scheme & match up to 4%.
  • Life assurance, health and dental insurance.
  • Flexible paid time off policy.
  • Paid maternity and paternity leave.
  • Cycle-to-Work Scheme.
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