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Job Description
Intercom, an AI Customer Service company, is seeking a Staff Product Engineer to join their team in London. This role involves building both back-end and front-end systems, collaborating with designers, product managers, researchers, and data analysts. The Staff Engineer will also coach and mentor other engineers and partner with the Engineering Manager to develop the team and technical strategy.
What this role involves:
- Contributing to the technical architecture.
- Ensuring agility, scalability, and availability.
- Contributing to all phases of software development.
- Playing an active role in hiring, mentoring, and career development.
- Raising the bar for technical standards, performance, reliability, and operational excellence.
Requirements:
- Experience building a SaaS product.
- Demonstrated impact on product and teams.
- Deep knowledge of a high-level programming language.
- Experience with distributed systems.
- 2+ years of experience as a technical leader.
- Experience collaborating with product teams and designers.
What Intercom offers:
- Competitive salary and equity.
- Lunch every weekday, plus snacks and a stocked kitchen.
- Regular compensation reviews.
- Pension scheme & match up to 4%.
- Life assurance, health and dental insurance.
- Flexible paid time off policy.
- Paid maternity and paternity leave.
- Cycle-to-Work Scheme.
