Senior People Systems Analyst - Workday

Job Description

Intercom is seeking a Senior People Systems Analyst to join their Enterprise Systems team. The Senior People Systems Analyst will be responsible for managing and maintaining Intercom's HRIS platform, ensuring its optimal performance, and leveraging its capabilities to streamline HR processes. This role involves collaborating with various stakeholders, providing technical support, and implementing system enhancements to meet the organization's evolving HR needs.

The Sr People Systems Analyst will report to the Manager of People Systems and will play a pivotal role in enhancing HR data accuracy, security, and reporting capabilities.

What this role involves:

• HRIS Management
• Process Improvement
• System Configuration and Integration
• Reporting
• Compliance and Data Security
• Training and Support
• System Upgrades and Implementations

Requirements:

• Proven experience (typically 5+ years) on HR systems, with a focus on HRIS management and optimization.
• Strong understanding of HR processes and workflows, with the ability to translate business requirements into HRIS solutions.
• Strong proficiency with Workday and experience with related people systems (Greenhouse, Lattice, People Insights, etc).
• Excellent analytical and problem-solving skills, with a keen eye for data accuracy and attention to detail.
• Solid knowledge of data privacy laws and regulations, with a commitment to maintaining data security and compliance.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Project management skills, capable of handling multiple initiatives and meeting deadlines in a fast-paced environment.

What Intercom offers:

• Competitive salary and equity in a fast-growing start-up
• Regular compensation reviews - we reward great work
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• Cycle-to-Work Scheme