Senior Technical Program Manager, Revenue Systems

Job Description

Intercom is seeking a Senior Technical Program Manager to bridge the gap between Growth Engineering and the company's go-to-market strategy. This role requires someone who can create adaptable processes and drive high-impact initiatives. The ideal candidate will maintain clear communication, ensure quick execution, and adapt rapidly to achieve wins for Intercom.This role involves:

• Partnering with engineering, revenue operations, and product leaders.
• Driving execution of company-wide programs.
• Creating flexible structures for teams.
• Ensuring projects have clear goals and milestones.
• Gathering and documenting functional specifications.
• Challenging existing processes and proposing improvements.
• Building scalable systems to eliminate inefficiencies.

Requirements include:

• Strong technical acumen.
• Excellent leadership and communication skills.
• Proven track record of leading cross-functional programs.
• Excellence in problem-solving.
• Experience streamlining processes.
• Capability to evaluate technical feasibility and identify risks.

Intercom offers:

• Competitive salary and meaningful equity.
• Comprehensive medical, dental, and vision coverage.
• Regular compensation reviews.
• Flexible paid time off policy.
• Paid Parental Leave Program.
• 401k plan & match.