Senior Technical Program Manager, Revenue Systems

Job Description

Intercom is seeking a Senior Technical Program Manager to bridge the gap between Growth Engineering and the company's go-to-market strategy. This role involves creating adaptable processes, driving high-impact initiatives, and ensuring clear communication and quick execution. The ideal candidate will partner with engineering, revenue operations, and product leaders to define initiatives, break down silos, and build scalable systems.Responsibilities:

• Partner with engineering, revenue operations and product leaders to define high-impact initiatives
• Drive execution of company-wide programs
• Create lightweight, flexible structures
• Ensure projects have clear goals and milestones
• Gather and document functional specifications
• Apply first-principles thinking to challenge existing processes
• Build scalable, repeatable systems

Requirements:

• Strong technical acumen
• Excellent leadership and communication skills
• Proven track record of leading cross-functional programs
• Excellence in breaking down complex problems
• Experience streamlining processes
• Capability to evaluate technical feasibility and identify risks

The role offers:

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match