Director of Global IT Infrastructure, Cloud Services, and Network

Job Description

Charles River Associates is seeking a Director of Global IT Infrastructure, Cloud Services, and Network. This role is responsible for overseeing and shaping the future of the company's infrastructure landscape. Reporting to the Chief Information Officer, the Director will lead the organization’s IT infrastructure and will oversee setup, automation, and monitoring while ensuring compliance with performance standards, security, and scalability.

Responsibilities:

• Oversee the strategic planning, installation, configuration, maintenance, and support of global infrastructure and systems across multiple datacenters.
• Lead the development and management of cloud-based infrastructure strategies, ensuring alignment with organizational goals.
• Ensure the integrity and reliability of data backup and archive processes, implementing best practices and continuous improvement initiatives.
• Provide executive oversight for production support, ensuring timely and effective resolution of critical issues.
• Establish and enforce security and integrity protocols for production and development environments, in compliance with corporate security policies.
• Develop, implement, and regularly test comprehensive disaster recovery plans to ensure business continuity.
• Direct the maintenance and support of cloud-based infrastructure, with a strategic focus on AWS and/or GCP, ensuring optimal performance and scalability.
• Formulate and enforce security protocols and policies, ensuring they meet or exceed industry standards and regulatory requirements.
• Stay abreast of industry standards and emerging technologies, integrating relevant advancements into the organization's infrastructure strategy.
• Manage and cultivate expertise in cloud platforms, fostering a culture of continuous learning and innovation.
• Design, implement, and oversee the administration and troubleshooting of advanced cloud solutions and tools, ensuring they meet organizational needs.
• Provide strategic project engineering support, guiding teams to successful project completion and alignment with business objectives.

Requirements:

• Bachelor's Degree from an accredited institution in Computer Science, Information Technology, Engineering, Cybersecurity, Mathematics, Business, or a related field required; advanced degree in a related technical, audit, law, or security field preferred.
• 10+ years of experience in evolving information security and IT roles, including 5 years’ leadership/management-level experience with enterprise-level infrastructure and cloud programs, policy, and administration.
• Deep knowledge of network architectures, including cloud security, wireless networks, firewalls, and intrusion detection/prevention systems.
• Deep understanding of Cloud platforms, such as AWS, Azure, Google Cloud, and protecting data stored within such environments.
• Deep understanding of Virtualization (VMWare) infrastructure
• Strong architecture background with experience automation, building and driving a strategy and framework.
• Proficient with core technologies that include Office 365 (inc. exchange online), Windows Server, Active Directory, Group Policy, etc.
• Ability to document technical artifacts related to design and architecture.
• Hands on experience with technologies like Kubernetes, BigQuery, Databricks, Redshift, RDS, EMR, GuardRails, and/or Snowflake is highly preferred.
• Strong understanding of information security principles, practices, and technologies, including network security, application security, cloud security and endpoint security.
• Managing/ enforcing - Change management, standards operating procedures, standard system builds
• Excellent oral and written communication skills and the ability to adapt your communication style across various audiences – technical, executive, user.
• Strong leadership skills, both within the information technology business unit and as a collaborator with other business units and stakeholders.
• Demonstrated success in building and leading high-performing teams in dynamic environments.
• Strong sense of urgency, personal responsibility, accountability; self-motivated, efficient, and effective.
• Excellent organizational and time management skills, able to initiate, organize, prioritize, and coordinate multiple & complex projects.

The role offers:

• Work Location Flexibility