Strategy & Operations Principal, Partner Operations

Job Description

Via, a technology company transforming transportation, is seeking a Strategy & Operations Principal to manage an intermodal transit service. This role involves entrepreneurship, business development, and operations management.

The Strategy & Operations Principal will be responsible for managing the on-site daily operations of Via’s service on behalf of their partner. They will prioritize operational issues, manage and mentor the on-site team, and develop relationships with driver partners, customers, community leaders, and local organizations. The Principal will also liaise with Via senior management and external partners, develop metrics, analyze data, ensure compliance, and lead a team of drivers.

What this role involves:

• Managing on-site daily operations
• Prioritizing operational issues
• Managing and mentoring the on-site team
• Developing relationships with partners and community
• Liaising with Via senior management and external partners
• Developing clear metrics and visibility into results
• Preparing reports and analyzing data
• Ensuring compliance with policies and regulations
• Leading, coaching, and developing a team of drivers

Requirements:

• 6-10 years of experience
• Bachelor's degree
• Local to Seattle or Los Angeles
• Independent self-starter
• Savvy and tactful communicator
• Detail-oriented executor
• Experienced leader
• Flexible and adaptable
• Proven track record of managing teams
• Effective at managing multiple tasks
• Problem solver

What Via offers:

• Generous and comprehensive benefits package
• Free medical plans
• 401K matching