Partner Success Principal, Eastern US

Job Description

Via is seeking a Partner Success Principal to be the face and voice of Via for its partners. This role is responsible for building strong customer relationships and converting them into long-term revenue growth. The Partner Success Principal will serve as a trusted advisor to partners, providing strategic guidance on operational, go-to-market, and product-related issues. They will also advocate for partners within Via, championing new products and capabilities to expand each partner's service.Via is a company using technology to transform transportation around the world.What this role involves:

• Developing a vision and strategy for partners.
• Building deep and trusting long-term relationships with partners.
• Analyzing service performance data to provide actionable recommendations.
• Negotiating and signing contract renewals and service expansions.

Who is an ideal candidate:

• 6+ years of relevant work experience, including client facing experience
• Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
• Quantitatively-inclined and data savvy
• A reliable, motivated self-starter with a passionate growth mentality
• An excellent team player
• Comfortable with frequent travel

What Via offers:

• A generous and comprehensive benefits package, including free medical plans and 401K matching.