Job Description
Via, a company focused on transforming transportation through technology, is seeking a Senior Product Manager to lead a complex set of products and features impacting public sector transit agencies, municipalities, and governments. This role involves extending Via’s transit app platform to paratransit, school buses, and fixed lines, with a focus on special needs populations. The Senior Product Manager will work closely with software development, QA, project management, and business teams to build inclusive products that increase rider satisfaction and aid agencies in securing funding.
What this role involves:
- Charting the path for extending Via’s industry leading transit app platform.
- Designing features with an eye towards special needs populations.
- Envisioning diverse user journeys based on the populations we are serving.
- Designing products that serve rides based on rider eligibility, special conditions and disability aids.
- Aiding agencies in securing funding for their transit operations.
- Building intuitive, delightful UI with a clear, articulate and friendly voice/copy.
- Building products that help increase rider satisfaction.
- Bringing “network thinking” to bear and reflect the perfect experience.
- Building inclusively for all customers with Accessibility as a driving principle.
- Acting as a focal point while working closely with all areas of the company.
Requirements:
- 5-7 years of experience as a product manager in successful startups or large companies.
- Focus on Mobile technologies and app development.
- Ability to digest market research & customer feedback.
- Crisp understanding of technical requirements and constraints.
- Demonstrated success in handling an end-to-end product lifecycle.
- Excellent analytical abilities and a strong business acumen.
- A great multitasker who thrives in a dynamic, fast-paced work environment.
- Pro-active and independent achiever, self-learner, able to handle a task from idea to production.
- Team Player, with great communication/listening skills and a can-do attitude.
- Passion for apps, public transit, mapping, and accessibility.
What Via offers:
- Generous and comprehensive benefits package, including free medical plans and 401K matching.