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Customer Success Manager - Colombia I Future Opportunities at Clara

Customer Success Manager to build financial backbone for Latin America.
Clara
Hybrid
Colombia
Undisclosed salary
Job Description
Clara is seeking a Customer Success Manager to help build the financial backbone of Latin America’s most ambitious companies. Clara is the leading B2B spend management platform in the region, used by 20,000+ companies. The company's all-in-one solution combines locally issued corporate cards, bill pay, financing, and a powerful SaaS platform built to scale with our customers.

The Customer Success Manager will be responsible for:
  • Developing a sustainable relationship with companies
  • Positioning Clara as the most important spend management company
  • Managing and prospecting new companies
  • Developing sell-in, sell-out, and portfolio analysis
  • Developing & executing sales, and marketing plans with partners to drive the business
  • Sales forecasting
  • Commercial contact with existing and new clients

Requirements for this position include:
  • 5+ years of proven experience working as KAM/CSM in a B2B Model
  • Previous experience onboarding B2B clients
  • Structured thinking and high focus on results
  • English Professional Proficiency
  • Innovator soul and receptive to changes
  • Experience in managing ERP connections, financial budgeting, and models to be able to have conversations at CFO level
  • Ability to develop strong relationships at C-level of enterprise companies to become a financial consultant

Clara offers:
  • Competitive salary + Stock Options (ESOP) from Day 1
  • Flexible hours
  • Multicultural team with daily exposure to Portuguese, Spanish, and English
  • Annual learning budget + internal development paths
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Clara

Clara is a leading B2B spend management platform in Latin America, empowering over 20,000 companies with clarity, control, and speed in managing payments and expenses. Its all-in-one solution integrates locally issued corporate cards, bill pay, financing options, and a robust SaaS platform. Supported by prominent investors, Clara is building financial infrastructure to improve business operations across the region. The company fosters a culture of clarity, simplicity, ownership, and continuous improvement, valuing inclusivity and a human-centered approach.

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