Clash
of Jobs
Browse All Jobs
Job Description
Mejuri is seeking an Assistant Store Manager to join their team in Brickell, Miami. Mejuri is a fine jewelry brand redefining luxury. The Assistant Store Manager will support all aspects of the store, including operations, customer service, profitability, and team engagement. This role reports to the Store Manager and is second in command, driving growth and achieving KPIs.
Role involves:
- Supporting the development of store business strategies.
- Maximizing results and achievement of KPIs.
- Driving business through clienteling and customer relationships.
- Reviewing sales and product performance data.
- Improving sales performance through coaching and training.
- Supporting in-store marketing and promotional initiatives.
- Leading local and community events.
- Improving the in-store customer experience.
- Responding to customer complaints.
- Assisting in the hiring process.
- Creating and participating in new hire onboarding.
- Monitoring team compliance with policies and procedures.
- Supporting maintenance of visual and operational standards.
- Assisting with the store schedule.
- Managing office and cleaning supply inventory.
- Managing team to prepare for stock-takes.
- Reporting issues to Head Office.
Requirements:
- Experience as a leader in retail, sales, or customer service.
- Understanding of local market challenges.
- A desire to deliver exceptional customer service.
- Excellent communication skills.
- Data-driven decision making.
- Tactical thinking.
- Knowledge of retail trends.
- The desire to work in a fast-paced, entrepreneurial environment.
Role offers:
- Comprehensive medical and dental benefits, including mental health coverage.
- Generous personal and sick days.
- Bereavement leave, including miscarriage and stillbirth support.
- Parental leave salary top-up of up to 80%.
- Semi-annual performance reviews.
- A generous product discount!
