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Job Description
Mejuri is seeking a Floor Lead to join their team in New York. The Floor Lead will be a valuable member of the store leadership team, contributing to the overall success of the store by championing exceptional customer service standards, coaching and developing the team, and ensuring day-to-day business operations are expertly executed and maintained.
Role involves:
- Enabling a memorable and personalized customer service experience.
- Executing and coaching others on Selling Programs.
- Maintaining knowledge of all Mejuri products and latest launches.
- Achieving KPIs and delivering strong sales results.
- Supporting operational workflows and standard operating procedures.
- Managing inventory tasks.
- Partnering with the Visual Lead to analyze key performance indicators.
Requirements:
- Experience in a high-volume retail environment.
- Adaptability and creative thinking skills.
- Excellent organization and analytical skills.
- Critical thinking ability.
- Ability to stand for 8 hours and lift 50 lbs.
- Must be able to work outside of regular hours on occasion including evenings, weekends & holidays.
Role offers:
- A minimum of two weeks vacation, plus personal days and three religious observance days (for full-time employees)
- Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees.
- Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
- Semi-annual performance reviews.
- Internal coaching department and learning and development to support career growth and plans for everyone.
- A generous product discount!
