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Job Description
Mejuri is seeking a part-time Floor Lead to join their team in Toronto. The Floor Lead will be a valuable member of the store leadership team, contributing to the overall success of the store by championing exceptional customer service standards, coaching and developing the team, and ensuring day-to-day business operations are expertly executed and maintained. The Floor Lead maintains a strong presence on the sales floor, has outstanding people skills, and champions Mejuri’s values. They will be a true team player with a can-do attitude that motivates the team on a daily basis.
Role involves:
- Enabling a memorable and personalized customer service experience.
- Executing selling programs and maintaining product knowledge.
- Achieving KPIs and driving sales through clienteling.
- Supporting operational workflows and maintaining store standards.
- Partnering with the Visual Lead to optimize visual merchandising.
Requirements:
- Experience in a high-volume retail environment.
- Adaptability and creative thinking skills.
- Excellent organization and analytical skills.
- Critical thinking ability to identify challenges and develop action plans.
- Ability to stand for 8 hours and lift 50 lbs.
- Must be able to work outside of regular hours on occasion including evenings, weekends & holidays.
Mejuri offers:
- Comprehensive medical and dental benefits, including mental health coverage.
- Generous personal and sick days.
- Parental leave salary top-up.
- Semi-annual performance reviews.
- Internal coaching department and learning and development opportunities.
- A generous product discount!
