Browse All Jobs

CRO & Personalization Manager at Remote

CRO & Personalization Manager to drive customer engagement and conversion.
Remote
Ireland
USD 34,300 - 77,150

Remote is seeking a CRO & Personalization Manager to enhance customer engagement and conversion through targeted personalization and optimization strategies. This individual contributor will play a crucial role in improving user experience and driving measurable business impact. The role involves collaborating with UX and experimentation teams to create personalized, data-driven customer journeys.

Responsibilities:

  • Build and execute a strategic personalization program, creating tailored web experiences for multiple personas and segments.
  • Collaborate cross-functionally with Brand Design, SEO, Website Management, and Growth Engineering teams.
  • Optimize user flows and implement conversion rate optimization techniques to improve website performance.
  • Utilize tools such as VWO, Hotjar, GA4, and Google Analytics to track, test, and analyze website performance.
  • Manage the end-to-end testing process, from hypothesis development to implementation of insights.
  • Report performance insights and ROI impact of CRO and personalization efforts to senior management.
  • Continuously analyze website user behavior, identify optimization opportunities, and implement strategies to improve engagement and conversion.

Requirements:

  • Experience managing CRO and web personalization programs, preferably in a B2B SaaS or high-growth environment.
  • Proven track record of running A/B and multivariate tests, analyzing results, and implementing successful strategies.
  • Experience collaborating across cross-functional teams, including Design, Marketing, SEO, and Sales.
  • Strong project management skills with the ability to manage multiple priorities and deliver within tight timelines.
  • Proficiency with GA4, Google Analytics, VWO, and Hotjar.
  • Deep understanding of UX, testing methodologies, and conversion rate optimization best practices.
  • Excellent communication skills and attention to detail.
  • Passion for staying ahead of industry trends.
  • Familiarity with SEO, content marketing, and email/CRM principles.
  • Experience working asynchronously with global teams is desirable.
  • Fluent English.

Remote Offers:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment budget for local in-person social events or co-working spaces
Apply

Remote

Remote is a global organization focused on simplifying international employment. It enables businesses to compliantly employ individuals worldwide by managing payroll, benefits, taxes, and adherence to local regulations. The company embraces diversity and inclusion, offering fully remote positions and promoting work-life balance. Remote prioritizes asynchronous communication, empowering employees to manage their schedules and emphasizing proactive action. Remoter fosters a forward-thinking environment, leveraging technology to enhance global employment solutions.