Senior Solutions Engineer, Nordics (Remote, Sweden)

Job Description

Grafana Labs is seeking a Senior Solutions Engineer for the Nordics region, based remotely in Sweden. This role involves serving as a customer-facing product expert, enabling Grafana Labs' growth by educating potential and existing customers. The Senior Solutions Engineer will share technical and product expertise through demos, presentations, and technical evaluations, partnering with the Sales team to qualify and close opportunities. They will also act as a key communication channel between customers and the Product Management and Engineering teams.Role involves:

• Partnering with the Sales team to articulate the Grafana value proposition.
• Owning the technical engagement with customers.
• Delivering product and technical presentations.
• Communicating customer feedback to internal teams.
• Driving product conversations based on customer needs.
• Enhancing documentation and creating enablement material.

Requirements:

• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space.
• Strong judgment, collaboration, and leadership skills.
• Excellent written and oral communication skills.
• Ability to articulate the value proposition and technical advantages of Grafana products.
• Technical mindset and a desire to grow technically.
• Must be located in Sweden.

Role offers:

• Opportunity to make a difference as a customer-facing product expert.
• Chance to work with Open Source technologies.
• Remote work environment.