AI Outcomes Manager

Job Description

Glean is seeking an AI Outcomes Manager to join their expanding team. The AI Outcomes Manager will transform how departments work using Glean's platform. This role involves working with executives and end-users, combining business acumen, product knowledge, and prompting skills to help them transition into an AI-native enterprise.

What the role involves:

• Engaging with executive sponsors and providing strategic reviews.
• Consulting customers on developing and executing their AI roadmap.
• Comprehending Glean's suite of products to help customers maximize the platform.
• Conducting use case discovery workshops and turning use cases into tangible outcomes.
• Collaborating with Product and R&D to shape Glean’s product roadmap based on user feedback.
• Identifying opportunities to expand Glean’s deployment and enhance customer engagement.

Requirements:

• 2+ years of professional experience.
• Hungry, curious, and consultative mindset.
• Strong problem-solving skills and adaptability.
• Proven understanding and ability to write complex prompts.
• Ability to understand various user types and convey the value of AI applications.
• Excellent communication skills.
• Product sense and ability to drive a product’s full potential capabilities.

Glean offers:

• Competitive compensation
• Medical, Vision and Dental coverage
• Flexible work environment and time-off policy
• 401k
• Company events
• A home office improvement stipend when you first join
• Annual education stipend
• Wellness stipend
• Healthy lunches and dinners provided daily