Benefits Experience Owner

Job Description

Zscaler is seeking a Benefits Experience Owner to join their People Services team. This role is based in Costa Rica and reports to the Sr. Manager, People Services. The Benefits Experience Owner will work with cross-functional teams to ensure smooth operations and delivery of benefit programs. They will lead benefits-related projects from inception to completion, working across HR, payroll, finance, IT, and other key functions. The role involves managing projects aimed at simplifying and enhancing the employee benefits experience, including streamlining processes and improving access to information.

• Working with cross-functional teams
• Leading benefits-related projects
• Managing projects to simplify employee benefits experience
• Evaluating existing workflows and processes
• Developing and documenting frameworks

Requirements:

• 5+ years of experience in benefits administration, total rewards, or human resources
• Bachelor’s degree in Human Resources, Business Administration, Project Management, or a related field
• Experience managing projects involving multiple stakeholders, vendors, and priorities
• Strong understanding of employee United States benefits programs and related compliance regulations
• Exceptional organizational skills

Zscaler offers:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks