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Job Description
Flight Club is seeking a Sales Associate I to join their team in Miami, Florida. Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. The company has evolved into a cultural hub for sneaker enthusiasts. They have three brick-and-mortar locations in New York City, Los Angeles and Miami.
The Sales Associate will be responsible for providing an engaging and exceptional experience that exceeds client expectations. The ideal candidate will be a strong communicator, understand customer needs, build long-lasting relationships, and have a passion for people and sneakers.
In this role, you will:
We are looking for:
The Sales Associate will be responsible for providing an engaging and exceptional experience that exceeds client expectations. The ideal candidate will be a strong communicator, understand customer needs, build long-lasting relationships, and have a passion for people and sneakers.
In this role, you will:
- Maximize sales by delivering excellent customer service, product knowledge, and brand history
- Provide every customer an elevated and unmatched experience that is uniquely Flight Club
- Greet, acknowledge and assist customers throughout their consumer journey
- Achieve individual sales goals and contribute to the overall store success
- Ensure all sales floor standards are maintained
- Consistently seek new sneaker fashion and product knowledge to act as an expert to the customers
- Work professionally and build positive relationships with clients and team members
- Support the scheduling needs of the business, ensuring that all time and attendance policies are met
- Assist in executing operational tasks to ensure premium service and smooth store functioning
- Be a representation of GOAT Groups core values inside/outside of the workplace
We are looking for:
- At least 1-3 years in a customer facing role
- Ability to relate and identify with Flight Club values
- An approachable, good listener, and an enthusiastic brand representative
- An effective and quick problem-solver with a keen attention to detail
- Positive attitude with a “no task too small or too large” mentality
- Entrepreneurial spirit; desire to exceed sales goals
- Knowledge and passion for sneaker and streetwear fashion
GOAT Group
GOAT Group is the leading platform for authentic sneakers, apparel, and accessories. It operates four distinct brands: GOAT, Flight Club, Grailed, and alias. With a global community of over 60 million members across 170 countries, GOAT Group offers styles across various time periods through its digital platforms and retail locations. Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Grailed is the leading community-driven marketplace for rare luxury, streetwear, and vintage fashion. The company is backed by strategic investor Foot Locker, Inc. and other leading venture capital firms.
All Jobs at GOAT Group (27)