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Job Description

The company is seeking a SME/Lead/Associate Manager for Pharmacovigilance (PV). This role involves a thorough understanding of ICSR and/or literature monitoring processes, including all related guidelines and regulations. The candidate will provide guidance and support to team leads and SMEs on operational and domain aspects.

The role ensures tasks are assigned to team members to meet deliverables in accordance with SLAs and KPIs. The candidate will work closely with the team and client to identify and mitigate risks, address queries, and escalate issues when necessary.

The role also includes performance management for team members, supporting functional capability development, and conducting process training as required. The candidate will proactively provide suggestions for process improvements and contribute to strengthening business processes.

Responsibilities include:

  • Understanding ICSR and literature monitoring processes
  • Providing guidance and support to team leads and SMEs
  • Ensuring tasks are assigned to meet deliverables
  • Identifying and mitigating risks
  • Conducting performance management
  • Supporting functional capability development
  • Conducting process training
  • Providing suggestions for process improvements
  • Contributing to strengthening business processes

Requirements:

  • Thorough understanding of ICSR and/or literature monitoring processes
  • Experience in providing guidance and support to teams
  • Ability to identify and mitigate risks
  • Experience in performance management
  • Strong communication and collaboration skills
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