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Job Description
Gusto is seeking a Senior Staff Product Designer to join their Payroll Services team. This role involves transforming technical and regulatory complexities into user-friendly experiences for employers. The Senior Staff Product Designer will collaborate with internal teams to improve processes through a service design approach and enhance internal tools used for customer tax account management. They will be a key partner in leading the product development process, from vision to launch.

Role involves:
  • Defining a long-term UX vision for the product area.
  • Collaborating with cross-functional partners to understand customer problems.
  • Building understanding of customer needs through research and data.
  • Designing and shipping new and iterative projects.
  • Contributing to Gusto’s product design community.
  • Championing the design system and platform standards.

Requirements:
  • 8+ years of Product Design experience.
  • Experience leading design direction across multiple teams.
  • Comfortable with complexity in designing guided customer experiences.
  • Product acumen to contribute to business and product strategy.
  • Technical acumen to understand technical systems and their impact on customer outcomes.
  • Builder mindset to ship customer-facing products and services.
  • High-quality bar for maintaining design quality and accessibility.

Gusto offers:
  • Competitive compensation packages with equity.
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