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Job Description
Payhawk is seeking a Solution Consultant to join its Solutions team. The role involves partnering with sales and success teams as a product and accounting systems expert to help win new customer revenue and expand the revenue of existing customers. The Solution Consultant will be responsible for understanding the business requirements of prospects and delivering personalized live demos. They will also capture and provide customer feedback to the product management team to drive product development.
Responsibilities:
- Develop and maintain expertise in feature functionality and practical application of all our product offerings.
- Participate in the RFI/RFP processes and respond to technical questions.
- Deliver personalised live product demonstrations. Including integration demos, workflows and other complex use cases.
- Design, validate and document a product configuration and implementation strategy to share with prospective customers.
- Provide accounting and/or accounting system expertise.
- Partner with Sales teams to enable and provide accounting context to drive new business revenue.
- Partner with the local marketing team attending marketing events and supporting content reviews.
- Collect and analyse feedback from prospective customers and communicate it with customer success, engineering, and product management teams in order to drive the product roadmap.
Requirements:
- Minimum of 5+ years of experience in an ERP implementation role or similar finance role (E.g. Oracle, SAP, Sage Intacct, Microsoft Dynamics or Financial Controller, Head of Finance, Accounting Manager etc)
- Professional Accounting Qualification - CPA is preferred
- Experience working in both pre-sales and implementation is preferred.
- Excellent verbal and written communication, customer service, and interpersonal skills.
- Ability to build relationships with potential customers, understand their environment and introduce new concepts to solve problems.
- Ability to balance multiple competing priorities.
- Comfort with a fluid, fast-paced environment.
- A passion for problem-solving.
Payhawk offers:
- 30 days holiday paid leave, plus national holidays
- Medical and dental insurance coverage
- Exchange policy to another Payhawk office (Amsterdam, London, Paris, Berlin, Barcelona, Sofia)
- Regular team-wide events
- Opportunity to use the Payhawk product with monthly travel allowance.
