SMB Account Manager, Expansion

Job Description

Motive is seeking an SMB Expansion Account Manager to work with its largest revenue line. The company empowers those who run physical operations with tools to make their work safer, more productive, and more profitable. The Account Manager will work with SMB customers, who make up the majority of Motive's customer base and are the largest revenue stream.He/she will develop strong executive relationships and identify opportunities for growth and expansion. The ideal candidate will have a proven track record of success, be highly motivated, and have international exposure to US customers and culture.Responsibilities:

• Develop strong executive relationships and a deep understanding of each client’s business.
• Survey prospects to understand pain points and align those needs with the Motive solution.
• Demo Motive software and solutions to fleet managers or larger, more strategic SMB customers.
• Collaborate with the account team to support and grow customers.
• Support contract renewals by proactively engaging clients.
• Resolve problems and implement best available solutions.
• Meet and exceed ongoing business goals and revenue quotas.
• Develop a deep understanding of the technology platform and operations.
• Study and deepen understanding of market trends to enable consultative insight.

Requirements:

• Bachelor’s Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.
• 2+ years of relevant or transferable work experience (post a higher education degree).
• Strong end-to-end ownership attitude.
• Leadership and/or management experience.
• Strong ability to build rapport with executive decision-makers.
• Best-in-class communication skills.