Network Engineer II

Job Description

Bottomline, a global leader in business payments and cash management, is seeking a Network Engineer to assist with the design, implementation, troubleshooting, analyzing, and maintaining networks across the enterprise. The Network Engineer will be responsible for the daily support of enterprise network components, including network security and vendor communications. The candidate will ensure access to network systems, customer sites, SaaS platforms, and maximizing network infrastructure efficiency through performance monitoring, managing resource usage, implementation of upgrades, diagnostics and troubleshooting. The candidate should be comfortable interfacing with technical team members across organizational departments.

Role Involves:

• Providing support in all aspects of routing, switching, security, and load balancing.
• Maintaining comprehensive documentation for all implemented networks.
• Assisting with security audit discussions.
• Performing analysis for performance and capacity.
• Identifying, diagnosing, and resolving network problems.
• Participating in a “follow the sun” on-call rotation.
• Managing responsibility for the entire lifecycle of their work product.
• Raising and reporting on design deficiencies and product/operational/project risks.

Requirements:

• Experience with network design, install, configuration/provisioning and troubleshooting.
• Experience with SNMP monitoring tools.
• Experience with BGP and other routing protocols.
• Experience with routers, firewalls, switches, IEEE 802.1x, VPN, wireless access points, remote access, DNS, DHCP, HTTP, SSH, SMTP concepts.
• Knowledge of MPLS networks over Ethernet and TDM transport, remote access VPN, site to site VPN, and dynamic multipoint VPN configuration.
• Experience configuring and troubleshooting F5 LTM and other Load Balancers.
• Experience configuring and troubleshooting Cisco ASA, Juniper, Fortigate and Palo Alto firewalls.
• Ability to work unsupervised, be a self-starter, well organized, and able to multi-task.
• Ability to prioritize and remain calm in a high-pressure atmosphere.
• Great customer support attitude, good communication and interpersonal skills.
• Quick learner who embraces change.
• Available during evening and weekend hours to provide scheduled and non-scheduled 24x7 on-call support.
• Prior experience working in a SaaS environment.
• Excellent written and verbal communication skills.
• Simplifies complex business problems to help engineering team conduct root cause analysis.
• Proven experience in capabilities or tools associated with a role.
• Four or more years hands-on networking experience.
• Bachelor’s Degree in Computer Science, Information Systems, Engineering or relevant experience.

What role offers:

• Opportunity to work with leading-edge technology.
• Work in an inclusive and open environment.